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Submission FAQs
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Frequently asked questions
Can't find the answer you're looking for? Reach out to our
customer support
team.
Shipping & Packaging
Do I ship to PSA or to Card Culture directly?
Can I drop off and pick up my submissions at your Roermond, NL store?
How do I package my cards?
Pricing & Payment
What do I pay per card?
What if my cards are worth more than the Max Insured Value tier I selected?
What else do I need to pay on top of the grading fee?
What methods of payments are available?
Order Status & Turnaround
Do I get regular updates on the progress of this order?
Does the Estimated Turnaround Time start when my submission arrives?
Return Shipping & Insurance
How is my package shipped back to me from the Netherlands store?
Are my orders insured during shipping?
